We want you to feel safe to provide your personal information with us.
2. Personal Data Responsible
Lobu AB, corporate identity number 559115-4983, Trastvägen 6, 182 79 Stocksund is the personally responsible person for the processing of your personal information that you submit to us. For information about how to contact us, see section 10.
3. When do we collect personal information?
Lobu AB collects personal information about you when you visit and use Lobu’s website, create an account (for yourself or the company), make an order, contact customer service, or conduct a complaint.
4. What personal data do we collect?
When ordering at Lobu’s website, we collect personal information about the person who creates a company account or places orders. Lobu only collects the contact’s name and contact details. If the entrepreneur is an individual trader, the company’s social security number is also collected. We can also record sound recordings of customer service talks to quality assure our complaint management, train our staff, and document agreements between you and Lobu.
5. How long are the data saved?
We save the data as long as necessary for the purposes of the treatment. We may save the data longer if we need it by law or to guard our legal interests, such as If there is a legal process going on.
6. Why does Lobu treat personal information about you?
Lobu treats corporate representatives’ personal data for the purpose of executing and administering purchases, payment transactions, insurance, returns and claims. The data can also provide basis for market and business analyzes, market research, statistics and business monitoring.
An individual trader’s social security number is used solely for the purpose of processing requests for payment on credit.
Because the company has created a business account with Lobu you as a sole trader or company representative received information and agreed to Lobu send newsletters and direct mail to you via e-mail, text or otherwise, and that your data run together, segmented and Analyzed to direct marketing to you based on the orders you placed and the equipment you use. The marketing may apply to both Lobu or third parties with whom we cooperate.
7. Who will we provide the information for?
We may disclose information to group companies, partners and other third parties in order to fulfill our agreement with you, eg. To deliver ordered goods or services.
Lobu may also disclose personal data to companies handling personal data on behalf of Lobu, such as IT vendors, partners and group companies. In case of credit review, personal data is disclosed to a credit reporting company for the purpose of examining whether credit is to be granted.
Personal data may also be disclosed if it is necessary to comply with applicable legal requirements or government requirements, to safeguard Lobu’s legal interests or to detect, prevent or detect fraud and other security or technical issues.
Lobu may transfer your personal data to a non-EU / EEA country for the storage and processing of Lobu’s partners and IT providers.
8. Links to external websites
Lobu’s website may contain links to websites operated or owned by anyone other than Lobu. Lobu is not responsible for the processing of personal information that occurs on these websites.
10. Right to request information and corrections
You are entitled under the Personal Data Act to receive, free of charge, once a year, through a written signed application, information about what personal data Lobu treats about you and for what purpose (so-called registry extracts). You are also entitled to receive incorrect, misleading or incomplete information corrected, blocked, unidentified or deleted. Contact us at any of the addresses below to learn more about how Lobu processes your personal information.
Email: [email protected]
Address: Lobu AB, Trastvägen 6, 182 79 Stocksund